With increasing networking of work processes and the equally increasing need to develop holistic solutions for complex problems, multinational companies often establish intercultural projects.
Intercultural project management has gained in importance in a wide variety of production and service areas in recent decades.
The term “intercultural project management” contains two aspects: “Project management” means the problem-solving, cross-departmental and cross-organizational and time-limited form of teamwork.
“Intercultural” means that people from different cultures meet in intercultural project management.
Working behavior in intercultural project management is shaped differently by culture. This concerns, for example, dealing with time, agreements and the perception of hierarchy and personal responsibility. This is a challenge in international project teams and sometimes pushes project leaders, managers and employees to their limits. As a result, the project goal often moves into the distance and the intercultural project management resigns. It is necessary to see and coordinate these different working styles and communication behavior in meetings.
Even teams whose members come into a project from the same culture with collective socialization experiences and therefore with approximately the same convictions, expectations, perception patterns and working methods need time to agree on a common working method and dealing with each other. Because here, too, different ideas must be brought to a consensus in order to achieve the project goal. This applies all the more to intercultural teams in intercultural project management.
Intercultural project management faces special challenges and opportunities. In intercultural project teams, there is less consensus regarding the understanding of working methods than in monoculture ones Teams. Important values such as harmony, criticism and conflict determine the work processes differently and are often judged differently depending on the specific culture.
Intercultural project management also offers many opportunities. If the order is clearly formulated, it serves as a common focus. Since the project limits the collaboration in time, the team members have a space to try out new actions. In addition, intercultural project management can, to a certain extent, design the project independently of the rules of the line organization. Intercultural project management thus has the opportunity to develop and try out other forms of cooperation and communication. Experts from different nations come together in an intercultural project in order to contribute their specific skills and pool their expertise.
Since many factors influence the success of intercultural project management, there are no simple answers to such a complex topic.