Intercultural competence refers to the specific ability to act sensitively, reflectively and productively in situations in which one interacts with people from other cultures. Completing these subjects of intercultural skills requires continuous learning and experience with partners from other cultures.
…and would like to act interculturally successfully, then one of the prerequisites for this is – to be interculturally competent.
…to develop and expand intercultural competence. Misunderstandings in intercul-tural interaction can be clarified through intercultural competence or do not arise at all.
As a graduate psychologist, I have been able to gain extensive experience in companies and organizations in more than 20 years. The size of the companies ranges from large industrial companies to medium-sized companies and non-profit companies.
I conduct intercultural field research. My expertise is based on stays of several months in numerous countries with different cultures, so far in 17 different countries on five continents. This enables me to deal intensively with the respective cultural standards, business principles and forms of communication. This has resulted in a deep understanding of intercultural encounters and cooperation. This enables me to use them when teaching intercultural skills. My intercultural training is based on research results from psychology, intercultural psychology and research.
As a psychologist, with experience as a university lecturer, manager, trainer, mediator and coach, as well as with many years of experience in intercultural interaction, I offer you a wide-ranging understanding of the teaching of intercultural competence.
In “Fit for the World” you will find some background information and cultural standards for selected cultures.
…is considered the key qualification of the 21st century. In the age of globalization and internationalization, intercultural competence is an important prerequisite for successful appearance and cooperation in cross-cultural business transactions at home and abroad. Intercultural competence has become increasingly important in recent decades.
Working in international economic contexts has become a matter of course. Internationally active companies have a high demand for employees, negotiating partners, managers and project managers who can be deployed across borders, to name just a few. And they work better at home and abroad if they have a high level of intercultural competence.
Internationally active companies name intercultural competence as a central key qualification in almost all requirement profiles in their internal and external job advertisements.
Culture is the orientation system for a society, organizations and groups. It is formed, among other things, by customs, traditions and symbols. Through socialization, society conveys the orientation towards values, norms, what is permitted and what is undesirable. This is how our cultural identity is created. Our culture influences perception, thinking, emotions, values and actions. We share this orientation system, which is progressive, as a matter of course and natural with all members of our cultural area. When meeting people from other cultures, everyone acts in the belief that their own orientation system is self-evident and just as correct for everyone involved as it is for themselves. However, we can only interact adequately in such situations with intercultural competence.
Ways of thinking and behaving, communication styles and working methods are different in every cultural area. Misunderstandings and stress arise – combined with a loss of effectiveness and efficiency. So it makes sense to continue your education and develop intercultural skills.
…is a mixture of technical and social skills. These include, for example, communica-tion and teamwork skills, tolerance, problem-solving skills and empathy.
Self-competences include self-reflection, self-confidence and self-regulation, toler-ance of frustration and ambiguity and the ability to adopt the perspective of others.
“Competence” means being competent for something in the sense of an existing or to be acquired ability to perform a task or activity at a quality level appropriate to the task.
“Intercultural” means encounters and understanding between people who belong to different cultures